BFI Film Audience Network privacy notice

Registered name: Independent Cinema Office

This privacy notice tells you what to expect us to do with your personal information gathered through the BFI FAN website (www.bfi-fan.org.uk) only.

  • For other Independent Cinema Office activity, including our activity carried out under the names BFI NETWORK South East, Film Hub South East and Young Film Network South East, refer to the Independent Cinema Office’s privacy policy.
  • This website is a central communications point of the BFI Film Audience Network and is managed by the Independent Cinema Office who are the Film Hub Lead Organisation for the South East and UK-wide lead for BFI FAN communications. The BFI Film Audience Network activity is managed collectively by the regional and national Film Hub Lead Organsiations in collaboration with the BFI. We’ll often promote opportunities and events on this website that are managed by other organisations associated with BFI FAN, such as the regional and national Film Hubs and the BFI itself. When you link through to one of their sites or booking platforms (e.g Zoom, Eventbrite) from www.bfi-fan.org.uk, please bear in mind that you will then be covered by their privacy policy, not this one.
  • When you respond to invitations to sign up to BFI FAN newsletters on this website, you will be directed to another website bfimessages.org.uk. Any information shared on that website is shared with the British Film Institute, not the Independent Cinema Office, and the processing and use of that data is not covered by this policy. You can read the British Film Institute’s privacy policy on their website.

Contact details

 

Post

Independent Cinema Office, Unit 9, 151-153 Bermondsey Street, LONDON, SE1 3HA, GB

Telephone

02076367120

Email

[email protected]

What information we collect, use, and why


We collect or use the following information to provide services and goods, including delivery and third party referrals:

  • Names and contact details
  • Pronoun preferences
  • Addresses
  • Date of birth
  • Dietary information (including allergies and health conditions)
  • Information about support requirements
  • Website user information (including user journeys and cookie tracking)

 

We collect or use the following personal information for service updates or marketing purposes:

  • Names and contact details
  • Addresses
  • Marketing preferences
  • Purchase history
  • IP addresses
  • Website and app user journey information

Lawful bases and data protection rights


Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

 

  • Directly from you

How long we keep information


The personal data we store from you varies depending on the engagement you have with us. There is no fixed data retention limit for information shared with when you share data with us regarding attendance at the BFI FAN CON conference. Website user data for analytics purposes is retained for 14 months.

Who we share information with

 

Others we share personal information with

  • Charities and voluntary organisations (We may share names and organisation names of attendees at BFI FAN CON conference and other events with other delegates, the eight Film Hub Lead Organisations and the BFI).

Platforms we use to manage your data

We use additional third-party platforms when necessary. These services enable us to collect, process, and securely store the data we obtain.

On these services, your data is primarily subject to their additional privacy policies and cookie policies, where those services then share your data with us. This takes place once you have opted into and agreed.

Once we have your information, we process it in accordance with our privacy policy.

These services include:

  1. Tito: to collect registration information for events such as BFI FAN CON conference, BFI FAN CON.
  2. Google Analytics: to improve the functionality of our websites and understand audience interactions.

 

How to complain


If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office.

The Information Commissioner’s Office address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

03 December 2024

 

 

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